Shipping Policy
Where We Ship
Native Tails currently ships across India through India Post.
Orders are generally processed and dispatched within 1–3 business days. Processing times may vary depending on the order and delivery location.
Delivery & Shipping Charges
Once dispatched, orders generally take 3–7 business days to arrive, depending on the destination and postal operations. Delivery times are estimates and may vary due to location, weather, holidays or other delays beyond our control.
Shipping charges are calculated at checkout based on your order and delivery location. Free shipping may be available on eligible orders, as shown during checkout.
Delivery Information
Please make sure your name, address, PIN code and contact details are correct when placing your order.
Where tracking is available, tracking information may be provided after dispatch.
If your package arrives damaged or appears tampered with, please contact us within 48 hours of delivery with your order number and clear photographs of the package and product.